ew777 Privacy Policy
Protecting your personal information is our highest priority. This policy clearly describes how ew777 collects, uses, and secures your data.
Introduction & Scope
ew777 ("we", "our", or "platform") operates an online gaming and betting service for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use ew777's website and services, how we use it, who we share it with, and how we keep it secure.
This policy applies to everyone who visits our website, creates an account, plays games, or uses any of our services. By using our services, you agree to the terms described in this policy.
This policy is supplementary to our Terms & Conditions and Responsible Gaming policy. In the event of any conflict, this Privacy Policy will take precedence.
Important: This policy may be updated periodically. If changes are made, we will notify you through the platform. We recommend checking this page regularly.
What Information We Collect
ew777 only collects information that is necessary to provide services, ensure security, and improve the user experience.
2.1 Registration & Identity Information
When creating an account, we may collect the following information:
- Full name
- Date of birth (for age verification — only individuals aged 21 and above may use the service)
- Email address
- Mobile number
- Preferred language
2.2 Financial & Payment Information
We process payment-related information to complete financial transactions. ew777 currently supports transactions via bKash, Nagad, and Rocket. We do not store complete payment credentials (such as full mobile numbers or PINs) — only transaction references and confirmation details are retained.
2.3 Technical & Usage Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser type and version
- Page visit history and session duration
- Data obtained from cookies and similar tracking technologies
- Connection date and time (Bangladesh Standard Time, BST)
2.4 Communication Information
When you contact us via live chat or email, a record of that conversation may be retained. This is used to improve service quality and to meet legal requirements.
Purpose of Using Information
ew777 uses collected information for the following legitimate purposes:
Information is used to create, verify, and maintain your account and to ensure continuity of service.
Information is analyzed to protect accounts, detect fraud, and maintain the integrity of the platform.
Payment information is required to securely process deposit and withdrawal requests and to maintain transaction history.
Relevant account information is used to provide effective support via 24/7 live chat and email.
By analyzing your usage experience, we improve the functionality and content of the platform.
Information is used to keep you informed about important account updates, policy changes, or relevant offers.
We will never use your information beyond the purposes stated above or without your explicit consent.
Information Sharing & Disclosure
ew777 does not sell or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances:
4.1 Service Providers
We work with trusted third parties to operate core services such as payment processing (bKash, Nagad, Rocket), technical infrastructure, security analysis, and customer support. These partners receive only the information necessary to perform their functions and are bound by data confidentiality terms.
4.2 Legal Obligations
We may be required to disclose information in response to court orders, regulatory directives, or legal process requirements. In such cases, only the information requested is provided, within the scope of applicable law.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such cases, we will notify users in advance and they will retain the right to make any decisions.
4.4 With Your Consent
Outside of the circumstances above, we will obtain your explicit consent before sharing your information with any third party.
Cookies & Tracking Technologies
The ew777 website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions and core functionality.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytical Cookies: Used to collect anonymous statistics to understand platform usage and improve services.
- Security Cookies: Used to prevent fraud and unauthorized access.
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.
Data Protection & Security
ew777 follows industry-standard security practices to keep your information safe. The key components of our security framework are as follows:
All data transmissions are encrypted via SSL/TLS technology, preventing interception by third parties.
Personal information is stored on secure, encrypted servers. Sensitive data is kept in hashed or encrypted form.
Only authorized personnel can access the necessary information. All access is recorded and monitored.
We conduct regular security audits and keep our security measures up to date. However, data transmission over the internet is not entirely risk-free, and we cannot guarantee 100% security.
If you believe the security of your account has been compromised, contact us immediately.
Data Retention Period
ew777 retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:
- Account Information: For as long as the account is active and for a specified period after closure as required by law.
- Financial Transaction Records: For a defined period to meet financial regulatory and audit requirements.
- Communication Records: For a reasonable period to maintain effective customer support.
- Technical Logs: For a limited period for security and troubleshooting purposes.
After the specified period, information is securely deleted or anonymized.
Your Rights & Controls
If you have an account with ew777, you retain the following rights:
You have the right to know what information we hold about you and to receive a copy of it.
The right to request correction of inaccurate or incomplete information stored in your account.
The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
The right to object to the processing of your information for marketing purposes or in other specific cases.
The right to request your information in a structured, machine-readable format.
The right to withdraw any consent you have previously given at any time, though prior processing will remain lawful.
To exercise these rights, contact our support team. We generally respond within a reasonable time after receiving a request.
Minor Protection
ew777's services are for individuals aged 21 and above only. We do not knowingly collect or process personal information from any minor.
Age verification measures are in place at the time of registration. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the related information.
If you believe a minor has created an account without authorization, please contact us.
Third-Party Connections
The ew777 platform may have connections with game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, etc.) and payment service providers. These third parties have their own privacy policies and may independently collect their own data.
ew777 is not responsible for the privacy practices of third parties. We recommend reviewing the privacy policies of these third parties.
Policy Changes
ew777 reserves the right to modify this Privacy Policy at any time. If changes are made, we will:
- Update the "Last updated" date at the top of this page.
- Notify you through the platform for significant changes.
- Inform you by email where necessary.
Continuing to use the platform after changes have been made constitutes your agreement to the new policy. If you do not agree with the changes, you have the right to stop using the service and request that your account be closed.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Use our live chat for instant support in Bengali and English, available 24/7.
For detailed inquiries, email us at: [email protected]
Your privacy is our responsibility. ew777 keeps your information secure with SSL encryption and ensures fair play. We are always ready to answer any of your questions.
Want to know more?
Visit our FAQ page for answers to common questions, or read the terms and conditions.